Change your “paper” reservation book with a simple and free application.
I wish to benefit from it – Designed by and for restaurateurs, Overfull is a free application that transforms your “paper” reservation book into a “digital reservation book” to facilitate the services in your restaurant and your daily life, thanks to a multitude of tips and intelligence.
This version is intended to be community-based and its sole objective is to help your profession go digital. It’s simple and easy to use! No commission and no commitment!
… How it works ?
Overfull. Easy my job
To benefit from it or learn more?
Register your contact details below, it’s simple, easy and free! … It’s yours !
Restaurateur interviews! They joined us, why not you?
Restaurant / Club Ambassade
Restaurant Cabanon Marin
How it works ?
Designed in collaboration with restaurateurs and specially dedicated to catering, the tool is intuitive and user-friendly. It requires no training and no installation! There are no commitments and no fees. With a simple internet connection, a computer, a smartphone or a tablet, all you need is a few clicks to grasp your “digital reservation book” and put your paper reservation book in the closet. It’s simple, easy and free …!
I wish to benefit from it
10 good reasons to change?
1 – No more “no-show “
Anticipate thanks to the tool the “latecomers” and the “no-show”, to optimize your room and a fortiori your turnover. The tool is endowed with intelligence, to avoid this phenomenon so much hated in our profession.
2 – Weld your teams by improving room and kitchen communication
The rotation of the staff often involves communication difficulties, thanks to Overfull the people of setting up are instantly informed of the tasks to be carried out before the service, communicate more easily between you, finished the last minute stress …
3 – Be reactive, at the risk that your customers will leave to the competition
You already do many hours with your job, no need to be in the restaurant to take a reservation when you are in break!
– take the call from the customer from your smartphone (with call transfer),
– access your availability and your table plan,
– remotely assign a table to your customer,
– give this booking any clarification to your teams who will be in the service.
Before you even hang up, your customer will receive by email the confirmation of his booking with all the details.
Do not let your old answering machine manage your bookings at the risk that this will benefit another restaurant by a lack of responsiveness
4 – Add value to your restaurant thanks to the customer file
The customer information that you let die each year in your usual “paper booking book”, (name, surname, phone, habits, preferences …) will constitute over the days, in accordance with the RGPD, an enrichment for your restaurant and this without changing your habits, simply by changing your booking support. When you will sell your business, this will be a real added value for your buyer. Saying to this one … “Sir, if you make the choice to take back my restaurant, I offer you my address book with more than 5000 customers with all the history !!!” In addition, all the studies show that to keep a customer, costs 5 to 10 times less expensive than to acquire a new one, it is still necessary to have the good free support to build up this customer knowledge over the days!
5 – Improve your occupancy rate
The booking form included in your new tool, is connectable to your website and / or your Facebook page. With it, you focus all customer requests in real time on your “digital booking book”! No more duplicates, no more paper … everything is focused on one free tool!
6 – Build customer loyalty
No more lost, erroneous, misinterpreted booking or just when someone on your team inadvertently forgets a particular customer request, such as “This is my friend’s birthday tonight and I would like that we think to put a candle on his dessert! …” This error, will result in leaving traces on social networks … A customer will remember and will highlight what has been negative, even if the rest is correctly unrolled!
7 – Daily anticipation
View remotely or not, your fill rate daily, weekly and monthly to anticipate your orders and your workforce, especially for weekends which are often very busy. The little daily ritual of the Chef to look at the booking book, will simplify his life and communication will be easier with all teams: room and kitchen.
8 – Manage several restaurants, it’s easy!
Overfull has already thought of you! Wherever you are, switch with one click from one establishment to another to find out what each is doing. Convenient to know what is happening in real time!
9 – Stay focused on your job
Finished the strikeout booking book, an illegible note, a badly printed mail, a lost post-it, a table plan that must be constantly written and with each service! Save time and focus on the essentials of your business “please your customers” Let the digital help you to evolve by performing these non-productive tasks.
10 – No worries
In case of theft, loss, breakage of your computer, smartphone or tablet, your data is protected in real time on the cloud. A simple connection with your login will be enough to restart! No stress … everything is safe!
A satisfied customer is two customers earned
You will probably in a few minutes become a user of this application and we are delighted. Thanks to you and to all your colleagues, this tool will progress day by day by sharing your comments. Our greatest success, besides satisfying you with the use, is that you become our best ambassador to your colleagues to promote this beautiful tool, we remind you that it is free and without commitment. Designed by restaurateurs for restaurateurs, this version wants to be community-based and its only objective is to help your profession to pass the digital … read more
Want information or use the software for FREE?
Contact one of our team, we will be happy to guide you in the first steps with your new companion! Your “digital reservation book” simple, easy and free!